{"id":211,"date":"2020-08-19T12:01:38","date_gmt":"2020-08-19T12:01:38","guid":{"rendered":"https:\/\/stephnet.fr?page_id=211"},"modified":"2025-10-29T15:58:20","modified_gmt":"2025-10-29T14:58:20","slug":"faq","status":"publish","type":"page","link":"https:\/\/stephnet.fr\/index.php\/faq\/","title":{"rendered":"Faq"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"211\" class=\"elementor elementor-211\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6ebc8b6 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"6ebc8b6\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-ab0de7b\" data-id=\"ab0de7b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8923daa elementor-widget elementor-widget-faqs\" data-id=\"8923daa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"faqs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"section-indent\">\n\t\t\t<div class=\"tt-wrapper05\" style=\"background-image: url('')\">\n\t\t\t\t<div class=\"container container-fluid-xl\">\n\t\t\t\t\t<div class=\"row\">\n\t\t\t\t\t\t<div class=\"col-md-6\">\n\t\t\t\t\t\t\t<div class=\"tt-text-indent-right\">\n\t\t\t\t\t\t\t\t<div class=\"title-block\">\n\t\t\t\t\t\t\t\t\t<div class=\"title-block__label\">\n\t\t\t\t\t\t\t\t\t\tFoire aux questions\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<!-- Title -->\n\t\t\t\t\t\t\t\t\t<h2 class=\"title-block__title typo-title-text\"> Des r\u00e9ponses \u00e0 nos questions les plus r\u00e9currentes  <\/h2>\n\t\t\t\t\t\t\t\t\t<!-- Title -->\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"col-md-6\">\n\t\t\t\t\t\t\t<!-- content -->\n\t\t\t\t\t\t\t<div class=\"typo-content-text tt-title-text-align\"> Notre entreprise s'engage \u00e0 votre enti\u00e8re satisfaction, c'est pourquoi nous nous avons \u00e0 coeur d'offrir les services de nettoyage les plus efficaces, et fiables. Notre \u00e9quipe de professionnels exp\u00e9riment\u00e9s a pris le temps de r\u00e9pondre \u00e0 certaines de vos questions les plus fr\u00e9quemment pos\u00e9es. <\/div>\n\t\t\t\t\t\t\t<!-- content -->\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"row row-indent-top\">\n\t\t\t\t\t\t<div class=\"col-md-6\">\n\t\t\t\t\t\t\t<div class=\"tt-box-indent tt-wrapper01\">\n\t\t\t\t\t\t\t\t<div class=\"js-accordeon accordeon-01\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"tt-item tt-item__open\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"tt-item__title\">\u00c0 quoi dois-je m\u2019attendre lors de mon premier rendez-vous ?<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"tt-item__content\">\n\t\t\t\t\t\t\t\t\t\t\t\tNous arriverons chez vous et serons \u00e9quip\u00e9s de tous les produits et \u00e9quipements de nettoyage n\u00e9cessaires pour nettoyer en profondeur.\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"tt-item \">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"tt-item__title\">Comment assurez-vous la s\u00e9curit\u00e9 des usagers et du personnel ?<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"tt-item__content\">\n\t\t\t\t\t\t\t\t\t\t\t\tNous s\u00e9lectionnons des produits non nocifs et appliquons des protocoles stricts pour \u00e9viter toute exposition \u00e0 des substances dangereuses, assurant ainsi la s\u00e9curit\u00e9 de tous.\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"tt-item \">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"tt-item__title\">Proposez-vous des services de nettoyage pour les bureaux ou les habitations ?<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"tt-item__content\">\n\t\t\t\t\t\t\t\t\t\t\t\tOui, StephNet intervient dans diff\u00e9rents types de locaux, y compris les bureaux, les espaces commerciaux et les habitations, avec des solutions personnalis\u00e9es.\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"tt-item \">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"tt-item__title\">Vos services sont-ils adapt\u00e9s aux exigences \u00e9cologiques des entreprises ?<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"tt-item__content\">\n\t\t\t\t\t\t\t\t\t\t\t\tAbsolument. Nos produits et pratiques de nettoyage respectent les normes environnementales, ce qui aide les entreprises \u00e0 r\u00e9duire leur empreinte \u00e9cologique.\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"divider d-block d-md-none\"><\/div>\n\t\t\t\t\t\t\t<div class=\"col-md-6\">\n\t\t\t\t\t\t\t\t<div class=\"tt-box-indent tt-wrapper01\">\n\t\t\t\t\t\t\t\t\t<div class=\"js-accordeon accordeon-01\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"tt-item tt-item__open\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"tt-item__title\">Quel type de nettoyage proposez-vous ?<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"tt-item__content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tNous offrons des services de nettoyage extr\u00eame pour des environnements fortement contamin\u00e9s, comme les lieux sinistr\u00e9s, insalubres, apr\u00e8s d\u00e9c\u00e8s ou en situation de syndrome de Diog\u00e8ne. Nous intervenons \u00e9galement apr\u00e8s des \u00e9v\u00e9nements impr\u00e9vus tels que des incendies ou des inondations.\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"tt-item \">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"tt-item__title\">Combien de temps prend une intervention de nettoyage extr\u00eame ?<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"tt-item__content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tLa dur\u00e9e varie selon la taille de l'espace et le niveau de contamination. Une intervention peut aller de quelques heures \u00e0 plusieurs jours, en fonction de la complexit\u00e9 du nettoyage.\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"tt-item \">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"tt-item__title\">Est-ce que le nettoyage est sans danger pour l'environnement ?<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"tt-item__content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tOui, nous utilisons des produits de nettoyage \u00e9cologiques et des techniques qui respectent l'environnement tout en assurant une efficacit\u00e9 maximale dans l'\u00e9limination des polluants\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"tt-item \">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"tt-item__title\">Comment se passe une intervention en cas de sinistre ?<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"tt-item__content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tApr\u00e8s un sinistre, nous \u00e9valuons rapidement les d\u00e9g\u00e2ts, puis nous proc\u00e9dons \u00e0 un nettoyage approfondi pour \u00e9liminer les d\u00e9bris, moisissures et odeurs, tout en assainissant les surfaces et l\u2019air.\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Foire aux questions Des r\u00e9ponses \u00e0 nos questions les plus r\u00e9currentes Notre entreprise s&#8217;engage \u00e0 votre enti\u00e8re satisfaction, c&#8217;est pourquoi nous nous avons \u00e0 coeur d&#8217;offrir les services de nettoyage les plus efficaces, et fiables. Notre \u00e9quipe de professionnels exp\u00e9riment\u00e9s a pris le temps de r\u00e9pondre \u00e0 certaines de vos questions les plus fr\u00e9quemment pos\u00e9es. [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-211","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Faq - Stephnet<\/title>\n<meta name=\"description\" content=\"La r\u00e9ponse \u00e0 votre question se trouve peut \u00eatre ici n&#039;h\u00e9sitez donc pas \u00e0 consulter notre foire aux questions\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/stephnet.fr\/index.php\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Faq - Stephnet\" \/>\n<meta property=\"og:description\" content=\"La r\u00e9ponse \u00e0 votre question se trouve peut \u00eatre ici n&#039;h\u00e9sitez donc pas \u00e0 consulter notre foire aux questions\" \/>\n<meta property=\"og:url\" content=\"https:\/\/stephnet.fr\/index.php\/faq\/\" \/>\n<meta property=\"og:site_name\" content=\"Stephnet\" \/>\n<meta property=\"article:modified_time\" content=\"2025-10-29T14:58:20+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/stephnet.fr\/index.php\/faq\/\",\"url\":\"https:\/\/stephnet.fr\/index.php\/faq\/\",\"name\":\"Faq - 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